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July 5, 2018

Benefits of Integrating eCommerce with ERP

Why Integrate eCommerce and ERP?

Most ERP implementations include integration with third-party add-ons to allow for such things as payment processing and tax compliance.

eCommerce integration with ERP system lets you avoid data duplication and/or manual data entry — allowing you to keep multiple systems in sync while ensuring you have a single version of truth. Integrating your eCommerce sales channels with your ERP system allows you to operate more efficiently as a business. Your main types of data – order, inventory, item, customer, and shipping/tracking – are communicated between your once independent systems.

eCommerce can be deployed as a standalone solution, but manually entering or exporting/importing data from the eCommerce store into backend systems is time intensive; which means, as a merchant, you are not able to provide an accurate view of product data, available inventory or latest pricing and promotions in real-time. And if shipping and tracking details are not sent on time, it can cause significant disruptions in merchandise procurement and delivery, leading to customer dissatisfaction, returns/refunds and eventually loss of revenue.

When these processes aren’t automated, it’s easy to make mistakes. Shipping addresses can be entered wrong. Incorrect inventory levels can lead to overselling. Product information could be incomplete, incorrect, or missing.

Ultimately, your customer experience is at stake, when you don’t integrate.

Business Benefits of eCommerce Integration

  1. Reduce manual entry to save time and increase throughput while reducing errors, when entering order, inventory, item, customer and shipping data

Accurate and intuitive product classification is also extremely important in ensuring that consumers find what they are looking for fast. Product attributes that are relevant to product categories make it faster for your customer to find the product they are looking for in a large catalog.

Having a robust integration that reads data feeds in real-time for new or updated products is extremely important in ensuring that all your channels have the same version of truth.

  1. Provide up-to-date order information, including shipping and tracking data

Customers (B2B and B2C) want up-to-date information on the status of their orders.

Customers want to get their tracking details, not just on the entire order but on individual items as well.  They also want the ability to have in-transit details aggregated from multiple shipping carrier and email notifications once an item is shipped.

  1. Inventory Integration – eliminate manual data entry and costly human errors

Avoid manual data handling errors and save time by syncing products & categories. Information are being fetched at regular intervals from ERP to eCommerce.

  1. Provide competitive shipping rates and services by integrating with third-party shipping APIs.

As a merchant, you may have negotiated rates with shipping carriers, or may support only specific shipping methods – which means that these shipping methods are all configured in your ERP system.

With an integrated web store, you can have shipping rates and services pulled directly from logistic carriers, and the shipping rates you support in your ERP system. The integration between the ERP and the eCommerce store enables the store to seamlessly display the supported rates and services that are in the ERP.

July 2, 2018

Introducing Microsoft Dynamics NAV 2018

A proven solution for your business

Microsoft Dynamics NAV 2018 connects key functions within your organization. Thus the solution helps you to increase productivity and to simplify your business process. Dynamics NAV 2018 runs in the Microsoft cloud or/and on your servers – the choice is yours.

The new features and functionalities of Dynamics NAV 2018, that have been added to the ERP solution since version NAV 2017, include, among others, an even more intensive Office 365 integration, an optimization of the Web Client and the visual appearance, as well as enhance­ments, especially in the financial accounting and inventory manage­ment.

Microsoft Dynamics NAV 2018 Feature Highlights:


General new features

With the new version, the user is fully supported during setup and configu­ration by various set­up wizards accompanying the user step by step in defining the para­meters for a certain module or area. In addition, all classic set­up pages can now be called at one single place, categorized by area. Another new feature is the ability to change the role center directly in the Web Client without logging off and to create user task lists that can pint to certain ERP-specific tasks, support prioritization and repetition, and can be connected to defined pages or reports. Version 2018 also allows the user to generate a PDF preview of reports in all major browsers (previously only Internet Explorer).


New financial accounting features

In financial accounting, dimension filters can now be applied to all dimen­sions. These are avail­able, among others, in the chart of accounts, general ledger, accounts pay­able and receiv­able. Certain Excel reports, such as balance sheets, profit & loss, cash flow state­ments or traw balance sheets, can now also be constantly updated via Excel. More­over, lists (e.g. journals) can now be accessed in Excel and changes written back, taking business logic into account. Both require an Office 365 account. Dynamics NAV 2018 also offers an additional sub­ledger for employees with individual “employee” ledger entries as well as an account type “employee” in the general journal (e.g. for settling travel expenses). .


New inventory features

Dynamics NAV 2018 surcharges based on gross weight and volume can now be assigned. Gross weight and volume are taken from the item card and units are converted based on this information. Another new addition is the opportunity to adjust vendors with OCR for an even more accurate re­cognition of invoices. Moreover, items can now be classified (category and further attributes) based on images (using a cloud-based Azure Machine Learning Algorithm).


Connect Workflows with Microsoft Flow

Internal workflows in Dynamics NAV 2018 can now be connected to Microsoft Flow. One use for this would be the approval process for quotes and orders. The approval can be done directly in Outlook, whereby the Dynamics NAV integration also allows the document to be displayed directly in Outlook (assuming Office 365).


Better extensibility and adaptability

Fields and their position can now be adjusted (i.e. fade in and out) in the Web Client. The respec­tive ad­justments are made across role centers and users and are stored as ex­tensions. Visual Studio Code can also be used as an additional develop­ment environ­ment for Dynamics NAV 2018.